Our methodology

The BOOTS Model

A proven, end-to-end recruiting framework built exclusively for urgent care organizations — from standing up your talent function to sustaining it long-term.

BBuild
OOperate
OOptimize
TTransition
SSupport

Recruiting infrastructure, not just placements.

Most recruiting firms and traditional RPO models focus on filling jobs — they provide recruiting capacity, deliver candidates, and remain involved as long as the organization continues paying for the service. The BOOTS Model is designed differently. It is a structured methodology that not only supports immediate hiring needs, but also helps build and strengthen your internal recruiting capability from the ground up. That can include recruiting support, optimized workflows, a fully configured ATS, sourcing strategies, hiring-manager processes, metrics, and scalable recruiting infrastructure. The goal is to help urgent care organizations become more capable and less dependent on outside recruiting support over time, while still retaining access to flexible support when needed.

Developed through years of healthcare-specific recruiting experience, BOOTS gives your organization a repeatable, scalable talent acquisition engine tailored to the unique demands of the urgent care market. The BOOTS model can often be deployed for roughly the cost of adding a single experienced recruiter, while giving growing urgent care organizations access to a much broader talent acquisition solution — including recruiting support, optimized processes, technology, talent strategy, and the infrastructure needed to build a more scalable recruiting operation.

The five phases

B
Build

Lay the foundation

Build

We assess your current talent acquisition infrastructure and build the systems, processes, and tools you need. This includes ATS configuration, job architecture, sourcing channel setup, employer branding, and recruiter onboarding.

  • ATS selection & full configuration
  • Job description library development
  • Sourcing channel strategy
  • Career Page integration
  • Recruiting process design
O
Operate

Run the full recruiting function

Operate

Once the infrastructure is in place, we operate your recruiting function end-to-end. Our team sources, screens, and presents qualified providers and leaders while managing the full candidate experience on your behalf.

  • Full-cycle provider recruiting
  • Leadership & administrative search
  • Candidate screening & presentation
  • Interview coordination
  • Offer management support
O
Optimize

Improve what's working

Optimize

We continuously analyze recruiting performance data to identify bottlenecks, improve conversion rates, and refine your sourcing strategy. Optimization is ongoing — not a one-time event.

  • Recruiting funnel analytics
  • Time-to-fill & quality-of-hire tracking
  • Sourcing channel ROI analysis
  • Process improvement recommendations
  • ATS workflow refinement
T
Transition

Hand off with confidence

Transition

When you're ready to bring recruiting in-house, we manage a structured transition — training your internal team, documenting all processes, and ensuring nothing falls through the cracks during the handoff.

  • Internal recruiter training & coaching
  • Process documentation & playbooks
  • ATS ownership transfer
  • Warm handoffs on active searches
  • Post-transition support period
S
Support

Stay connected long-term

Support

Even after transition, we remain available as a strategic partner. Whether you need surge capacity, a hard-to-fill search, or a periodic recruiting audit, we're here when you need us.

  • On-demand surge recruiting support
  • Hard-to-fill & specialty searches
  • Periodic recruiting audits
  • ATS optimization check-ins
  • Strategic talent advisory

Why the BOOTS Model works

Urgent care expertise

Every element of BOOTS is designed around the specific hiring challenges of urgent care — high volume, geographic spread, and provider scarcity.

Builds internal capability

Unlike traditional staffing, BOOTS leaves your organization stronger. You gain systems, processes, and knowledge that outlast the engagement.

Flexible engagement model

You can engage at any stage of BOOTS — you don't have to start at Build. We meet you where you are and scale from there.

Transparent and accountable

Every phase includes clear deliverables, metrics, and reporting so you always know what's happening and what's working.

The BOOTS Advantage

What does BOOTS actually cost vs. an agency?

At just 2 hires per month — one provider (NP/PA) and one operational role (front desk, Med Tech, EMT) — the math shifts dramatically. And that's before accounting for the ATS, process infrastructure, and ongoing support that agencies never provide.

1 hire/month

$145K
$80K$300K

Front desk, Med Tech, EMT — 1 hire/month

$45K
$30K$90K
20%
15%35%
$10K/mo
$10K/mo$30K/mo

Traditional Agency

$456K/yr

12 provider hires × $29K

12 operational hires × $9K

Placement fee per hire

20% of first-year salary

ATS setup

Not included — your cost

Process optimization

Not included — your cost

Ongoing support

Not included — relationship ends at placement

BOOTS Model

$120K/yr

$10K/mo × 12 months — providers and operational roles included

Provider recruiting (NP / PA)

1 hire/month — full-cycle search included

Operational role recruiting

Front desk, Med Tech, EMT & more — 1 hire/month

ATS implementation & configuration

JazzHR setup + workflow build

Recruiting process optimization

Metrics, reporting, job advertising

Ongoing operational support

Transition-ready infrastructure

Estimated annual savings with BOOTS

$336K

That's 74% less than a traditional agency — and BOOTS includes the ATS, process infrastructure, and ongoing support that agencies never provide.

* Based on 1 provider hire/month (NP/PA) + 1 operational hire/month (front desk, Med Tech, EMT) = 24 hires/year (12 providers + 12 operational). Estimates are illustrative. BOOTS retainer scope and pricing are customized per engagement. Agency fee estimates reflect typical market rates.

Schedule a Strategy Call

Engagement Pricing

BOOTS Talent Acquisition Support

Starting at $10,000/month

The BOOTS Model combines hands-on recruiting support with the infrastructure needed to build a stronger, more sustainable talent acquisition function.

Engagements may include

  • ATS implementation, configuration, and optimization
  • Full-cycle recruiting support
  • Candidate sourcing and pipeline development
  • Job advertising strategy
  • Hiring manager support
  • Recruiting process improvement
  • Metrics and reporting
  • Interview and workflow optimization
  • Transition and ongoing operational support

ATS Technology Partner

Our preferred ATS partner is JazzHR, a flexible recruiting platform configured around your hiring workflow. As part of a BOOTS engagement, we can implement and configure JazzHR, build workflows, organize candidate pipelines, optimize job distribution, establish reporting, and prepare the system for long-term use by your internal team.

The goal is not simply to give you recruiting support — it is to leave you with a recruiting platform and process your organization can continue to use effectively.

Included Hiring Support

BOOTS engagements are designed primarily to support staff-level clinical and operational hiring, including:

  • Nurse Practitioners
  • Physician Assistants
  • Staff-level providers
  • Clinic and Practice Managers
  • Selected corporate and operational positions
  • Other recurring healthcare roles based on agreed scope

The number of included placements and active searches is established at the beginning of the engagement based on hiring volume, geographic markets, role complexity, and expected recruiting workload.

Specialized & Leadership Searches

Certain positions may fall outside the standard monthly BOOTS scope and require separate or supplemental search fees, including:

  • Executive and senior leadership positions
  • Medical Directors and physician leadership
  • Highly compensated physician positions
  • Highly specialized clinical roles
  • Exceptionally difficult-to-fill geographic markets
  • Searches requiring significant relocation or specialized sourcing

Customized to Your Organization

Every healthcare organization has different recruiting needs. Rather than applying a one-size-fits-all staffing model, we build an engagement around your hiring priorities, internal recruiting capabilities, and growth plans.

BOOTS engagements start at $10,000 per month. Final scope and recruiting capacity are customized for each organization.

Ready to build your recruiting foundation?

Let's talk about where your organization is today and which phase of BOOTS makes sense to start.